The Patient Experience: Dealing with Challenging Patients on the Phone and in the Office
(sponsored by OCMA and The Doctors Company)
Event Date
February 21, 2020
Registration Deadline
Friday, February 21, 2020
You are invited to join us for our quarterly 2020 Lunch and Learn Seminars and Boot Camps designed to support office managers, administrators, and physicians to understand the risks you face in your medical practice and operations. Attend our quarterly sessions to learn how to protect your practice from current and emerging risks in 2020 and beyond.
Our goal is to prepare you to meet increasing demands of compliance, the patient experience, social media, technology, and complexity in systems for documentation and billing. Every session will support your learning and provide you with strategies and solutions to help you deal with the issues and risks facing your practice in 2020 and beyond. This session is offered at no cost to TDC members and OCMA members.
* Lunch is included.
PRESENTERS
Kathleen Stillwell, MPA/HSA, RN, CPHRM
Senior Patient Safety Risk Manager, The Doctors Company
Richard Cahill, Esq.
Vice President, Associate General Counsel, The Doctors Company
Questions?
Mark Morones, OCMA
949.398.8103
Kathleen Stillwell, TDC
800.421.2368 x. 4254
Registration Fees
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Available Functions
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Sponsors
Location Information
Orange County Medical Association5000 Campus Drive
Newport Beach, CA 92660